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The concern was resolved when the on line casino confirmed that the player's verification paperwork had been approved and the payment was successfully processed on August twenty eighth. The participant expressed gratitude for the help acquired in resolving the matter. The player from Finland waited 5 days for his account to be verified. After submitting this complaint, the verification was successful. Nevertheless, the player obtained a message from the on line casino that his winnings have been voided as a outcome of he breached the maximum wager rule when taking half in with a bonus. Although the participant did breach the max bet rule on one occasion, we had been able to help discover a compromise, and the casino made a good compensation offer that the participant accepted.
However, regardless of extending the response time, the participant had not supplied the required info. Consequently, we have been unable to proceed with the investigation and had to reject the complaint. Throughout our testing, we always contact the casino's buyer support and check their responses to see how helpful and professional they are. Based Mostly on the check we have conducted, we now have rated the client assist of Fortune Panda Casino as good.
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Participant Points
I'm Nathan, the Head of Content Material and a Casino Reviewer at Playcasino.com. I started my profession in buyer help for high casinos, then moved on to consulting, serving to playing manufacturers enhance their customer relations. With over 15 years within the business, I enjoy writing sincere and detailed casino reviews.
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- After a quantity of inquiries, casino help knowledgeable him a couple of number missing from his account.
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